The business incubation movement has shown great development in recent decades, both nationally and internationally. In this direction, its main focus has been the promotion of entrepreneurship, especially when it is technological and innovative. On the other hand, given the many options of management and organization methods, business incubators tend to present very different results, leading to questions about their value for generating new business. In this context, the CERNE model was created, presenting a set of principles, processes and practices to systematize the management of incubators. The objective of this research was to present a proposal with a set of qualification actions for these companies, aligned with the CERNE model. The research methodology was exploratory and descriptive, using a multi-case study with incubators of companies in the state of Rio de Janeiro. As a result, there was a large preponderance of personalized services as a form of qualification. As for the actions, there was a highlight for those focused on third generation incubators, such as networking generation and business acceleration. Finally, regarding the critical success factors (CSF), it was highlighted the commitment of entrepreneurs with qualification actions and the prospecting by incubators of their demands.