Assessment of Organizational Maturity for Lean Change

Guilherme Luz Tortorella, Flávio Sanson Fogliatto

Resumo


Theimplementation of Lean Production Systems (LPS) is admittedly essential forcompanies that want to obtain high level of competitiveness. However, besidesthe technical factors, the LPS implementation depends heavily on theorganizational learning (OL) factors, which support and provide sustainabilityfor the organizational lean change. This article aims to present a method for forassessing the impact of OL problems on each lean implementation roadmap phase. Theproposed method complements an existent methodology through the addition of theQFD reverse calculation step. This complementary approach allows companiesunder lean implementation to identify and anticipate future problems, as wellas understand which phases are most affected by deficiencies in OL issues. Themethod is illustrated on an autoparts company, which has been in leanimplementation process for more than nine years and still presents difficultiesin sustaining the LPS.

Palavras-chave


Lean Production System, QFD Reverse Calculation, Organizational Learning

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DOI: https://doi.org/10.7177/sg.2013.V8.N4.A10

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This work is licensed under a Creative Commons Attribution 4.0 International License.

 

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